Introduction
These Terms of Service (this “Agreement” or “Terms”) constitute a legal agreement between you (the “User” or “Customer”) and Ivy Interactive AB (referred to as “Ivy,” “we,” “us,” or “our”). Ivy Interactive AB is a company incorporated in Sweden, operating under Swedish and applicable European Union law. By accessing or using Ivy’s AI-powered code generation platform (referred to as “Platform” or “Services”), you:
- Acknowledge that you have read and understood these Terms;
- Agree to be bound by this Agreement;
- Accept our Privacy Policy (which is incorporated by reference); and
- Commit to use the Services in compliance with all applicable laws and regulations.
If you do not agree with these Terms or the Privacy Policy, you must not use the Ivy platform or Services. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. Ivy reserves the right to update or modify these Terms from time to time. We will notify Users of any material changes by posting the updated Terms on our website. Continued use of the Services after changes are effective constitutes acceptance of the revised Terms.
Description of Services
Ivy provides an AI-powered software engineering assistant accessible via our website and an installable application. The Platform allows Users to generate software code and related outputs based on natural language prompts and instructions. Ivy's Platform is designed for both personal and commercial use, enabling developers to rapidly prototype and build applications with AI-generated code. All code generation and related features are provided subject to the usage limits of your chosen plan and in accordance with these Terms.
License Grant and Use of the Platform
Subject to your compliance with this Agreement, Ivy grants you a limited, personal, non-exclusive, non-transferable license to install and use our tools and Services. This license permits you to use Ivy’s platform for your own internal purposes, whether personal or commercial, in accordance with the functionality of the tools and any documentation provided. You may not sublicense, assign, or transfer this license to any third party. All rights not expressly granted to you are reserved by Ivy.
User Accounts
To access the Services, you may need to create an account. You agree to provide accurate and up-to-date information when registering an account and to keep your account credentials secure. You are responsible for all activities that occur under your account. Please notify Ivy immediately of any unauthorized use of your account or security breach. We are not liable for any loss or damage arising from unauthorized use of your credentials.
Free and Paid Plans
Ivy offers both free and paid subscription plans for the Services:
- Free Tier: The free tier provides limited access to the code generation platform at no cost. Usage limits (for example, a maximum number of code generation requests per day or per month) apply to free accounts. Ivy may adjust these usage limits from time to time. The free tier is intended for evaluation or personal use and may have restricted features or support.
- Paid Subscriptions: We offer paid subscription plans on a monthly or annual basis. Paid plans provide expanded usage quotas and additional features beyond the free tier. Details of current plans and pricing are available on our website. By subscribing to a paid plan, you agree to pay the subscription fees and any applicable taxes, and you will gain access to the increased usage limits and premium features for the duration of your subscription term. Ivy may modify the available plans, features, and pricing from time to time, but any changes to pricing or material reductions in service will be communicated to you in advance.
Subscription Term and Renewal
Paid subscriptions begin upon payment and continue for the selected term (monthly or annually).
Auto-Renewal: Subscriptions automatically renew at the end of each term unless canceled prior to renewal. By providing a payment method, you authorize Ivy to charge the applicable renewal fees.
For annual subscriptions, Ivy will send a reminder notice at least 30 days before renewal. It is your responsibility to cancel if you do not wish to renew. No refunds are issued for renewals unless required by law.
Cancellation and Refund Policy
You may cancel your subscription at any time through your account settings or by contacting us. If you cancel, you will continue to have access to paid features until the end of your current billing period, after which the subscription will not renew.
Refunds: Ivy offers a 14-day refund window for new paid subscriptions. If you are unsatisfied for any reason, you may cancel your paid plan within the first fourteen (14) days of your initial subscription purchase and request a full refund, provided your usage of the Services has not exceeded a reasonable threshold for trial use. Ivy reserves the right to deny refund requests if substantial usage of the Services occurred within the refund period. Examples include, but are not limited to, generating a significant volume of code or excessive interactions beyond typical evaluation use.
Refund requests made within the initial 14-day period that meet the fair use conditions will be honoured in full, typically by crediting the original payment method.
After the first 14 days, or for any subscription renewal charges, all payments are non-refundable except in cases of billing errors or where required by law. For example, refunds may be granted for accidental duplicate charges or other billing mistakes. No prorated refunds are provided for partial use of a subscription period beyond the initial 14-day window.
If your account is terminated by us due to a violation of these Terms, you are not entitled to a refund. Downgrading from a paid plan to the free tier will take effect at the next billing cycle without a partial refund for the remaining paid period.
Support Services
Support is available exclusively to paid subscribers. Free tier users do not receive guaranteed support beyond access to self-help resources or community forums, if available. Paid plan customers can contact Ivy’s support (for example, via a designated support email or ticket system) to receive assistance with platform-related issues. Ivy will make reasonable efforts to assist with issues related to the functioning of the platform, account access, or subscription management. Support does not include in-depth code debugging or consulting on projects not related to the operation of the Ivy platform. Support hours and response times may vary based on your plan level. Enterprise or higher-tier plans (if offered) may include priority support or dedicated assistance as specified in those plan terms. All support requests must be made in accordance with our support guidelines, and Ivy reserves the right to limit or refuse support in cases of abuse or excessive requests beyond fair use.
Ownership and Intellectual Property Rights
Ivy’s Intellectual Property
All rights, title, and interest in and to the Ivy Services (except for the content generated by users) are owned and retained by Ivy Interactive AB. This includes, but is not limited to:
- Brand and Trademarks: The “Ivy” name, logo, and all associated branding elements;
- Platform and Software: The website and underlying software platform, including all code, algorithms, models, and methodologies used in the code generation service;
- User Interface and Design: The design, look-and-feel, organization, and structure of the platform and any associated interfaces or documentation;
- Content and Materials: All Ivy-provided documentation, guides, websites, blog posts, and marketing materials; and
- Technical Processes: The systems, databases, and proprietary techniques that power the Services.
These elements are protected by intellectual property laws and treaties. Nothing in this Agreement transfers or licenses any Ivy intellectual property to you except for the limited right to use the Services under these Terms. You may not remove or alter any copyright notices, logos, or proprietary marks on the Ivy platform or outputs. The Ivy name, trademarks, and logos may not be used by you without our prior written consent, except as allowed by applicable law.
User Content and Input
You retain ownership of any text or content you input into the platform (such as prompts, queries, or any code or data you provide to the Service) and of any other content you create outside of our platform. Ivy does not claim ownership of your proprietary input materials. By submitting prompts or other content to the Service, you grant Ivy a limited, worldwide, royalty-free license to use, reproduce, and process your content only as necessary to operate and improve the Service and to generate the outputs you request. This license to Ivy is for the sole purpose of enabling us to provide the AI functionality (for example, feeding your prompt into our model to generate code) and to enhance our algorithms and user experience over time. We will not use your prompts, input code, or project ideas to market to others or to create derivative products outside of our Service without your permission. Please ensure that you have the rights to any content you input (for example, do not submit third-party proprietary code or data unless you have authorization) – you are solely responsible for your provided content and affirm that its use via the Service does not violate any laws or rights of others.
Generated Code and Outputs
Ownership of Output: Ivy does not claim any ownership rights in the software code or other materials generated by the AI in response to your prompts. All code, scripts, or other results produced by the Service for you are considered Generated Code, and you as the User retain full ownership and control over that Generated Code. Ivy assigns and releases to you any and all intellectual property rights it may conceivably have in the Generated Code, to the extent permissible. This means that, as between Ivy and you, you own the code that Ivy’s platform produces for you.
License to Use Outputs: You are free to use the Generated Code for any lawful purpose without obligation to Ivy. Specifically, you may:
- Use and Commercialise: Deploy the generated code in personal projects or commercial products without any attribution required to Ivy. You can use the output code in your applications, whether for private use or as part of a product or service you sell or license to others.
- Modify and Distribute: Edit, refine, or adapt the generated code as you see fit, and distribute the original or modified code to anyone, in source or binary form, open or closed source. You may combine the generated code with other code, libraries, or content, and you have the right to sublicense or redistribute it under any terms of your choosing.
- No Royalties or Attribution: You owe no royalties or payments to Ivy for the use or distribution of the Generated Code, and you are not required to credit Ivy or obtain Ivy’s approval to use the code. The code is provided to you license-free, as if you authored it yourself.
Ivy simply asks that you use the Generated Code responsibly and in compliance with these Terms. Note that while Ivy strives to produce useful and correct code, you are responsible for reviewing and testing the Generated Code before using it, especially in production or sensitive environments. Ivy makes no warranties that the Generated Code will be error-free, secure, or fit for any particular purpose (see “Disclaimer of Warranties” below). You assume all risks associated with the use of Generated Code. If you choose to open source the Generated Code or incorporate it into an open source project, it is your responsibility to comply with any open source license requirements applicable to the portions of code you combine it with.
Feedback
If you elect to provide any feedback, suggestions, or ideas to Ivy regarding the Services (for example, ideas for improvements or new features), you agree that Ivy may freely use and incorporate your feedback in our products and services without any obligation to you. Any feedback you provide is entirely voluntary, and we may use it for any purpose with no compensation or attribution to you. This helps us improve the platform for everyone.
Data Collection and Privacy
Your privacy is important to us. Our practices regarding the collection and processing of user data are described in our Privacy Policy. The following is a summary of how Ivy handles data in the context of the platform Services:
- Usage Data: When you use the Ivy platform, we may automatically collect information about your interactions with the platform, such as the prompts you enter, the Generated Code outputs, usage frequency, and performance metrics. We use this data to operate, maintain, and improve the Services. For instance, analyzing common prompt patterns can help us enhance our AI models’ accuracy and better understand developer needs.
- AI Model Improvement: Ivy may use the data from your prompts and the corresponding generated outputs to train, fine-tune, or validate our algorithms and AI models. This continuous learning process allows us to deliver more relevant and correct code suggestions over time. However, we will not use your data to train any third-party models or share your specific prompts or code with outside entities for their machine learning projects. Data usage is confined to Ivy’s internal development of the Services.
- No Selling of Personal Data: Ivy does not sell your personal information or proprietary project data to third parties. We do not use your prompts or generated code for marketing or advertising purposes unrelated to improving the Ivy platform.
- Data Retention: Upon account deletion or termination, Ivy will delete or anonymise your personal data and associated content within 90 days, unless a longer retention period is required by law (e.g., for legal compliance, backup integrity, or fraud prevention). Aggregated and anonymise data that does not identify you may be retained to maintain and improve the Services.
- Security: Ivy implements industry-standard security measures to protect the data you entrust to us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any API keys, access tokens, or account credentials for the platform confidential.
- Privacy Policy: For more details on how we handle personal data, including any rights you may have under laws like the EU General Data Protection Regulation (GDPR), please review our Privacy Policy. By using the Services, you consent to Ivy’s collection and use of data as described in these Terms and in the Privacy Policy.
Acceptable Use and Prohibited Activities
We expect Users to use Ivy’s Services responsibly and lawfully. You agree not to misuse the Ivy platform or use it in a way that violates these Terms. Without limitation, when using the Services you must NOT:
- Reverse Engineer or Tamper: Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code or underlying algorithms of the Ivy platform. You also must not bypass or circumvent any technical protections or access controls in the Service, nor attempt to gain unauthorized access to any systems or data.
- Abuse or Disrupt the Service: Interfere with or disrupt the integrity or performance of the platform. This includes not deploying any automated scripts, bots, or other automated tools to send excessive requests to the platform without Ivy’s prior permission, and not attempting to overwhelm, disable, or impair our servers (e.g. via denial-of-service attacks or introducing malware).
- Circumvent Usage Limits: Create multiple accounts or take other actions to evade the usage limits of a free tier or to avoid paying subscription fees. For example, you may not register alternate accounts to exceed per-account quotas, and you may not falsely pose as a different person or entity to benefit from promotions or free allowances.
- Unlawful or Harmful Purposes: Use the Services for any illegal purpose or in violation of any laws, regulations, or court orders. This includes (but is not limited to) generating code or content that is intended to facilitate the planning or execution of criminal or malicious activities (such as creating malware, engaging in cyber-attacks, or violating privacy rights). You must also not use the platform to develop anything in violation of export control or sanctions laws, and you affirm that you are not located in, or a resident of, any country subject to comprehensive embargoes.
- Infringing or Offensive Content: Solicit or generate content that infringes on the intellectual property rights or other rights of any third party (e.g., asking the AI to reproduce someone else’s copyrighted code or proprietary information without permission). You also agree not to use Ivy to create content that is defamatory, harassing, threatening, or that disseminates unlawful hate speech or other objectionable material. Ivy is not intended to be used to generate code or content that could cause harm to others, and you should refrain from using it in any such manner.
- Misrepresenting Output: Falsely claim that the code generated by Ivy was hand-written or human-produced if such a claim would be misleading in a given context. (This is not to restrict your use of the code, but to prevent any deceptive practices. Generally, you are free to use the code as you wish, but be honest if asked about security or provenance of critical code.)
Ivy reserves the right to monitor usage for compliance with these Terms (while respecting your privacy as outlined above) and to investigate any suspected violation. We may suspend or terminate your access to the Services (with or without notice) if we believe you are engaged in prohibited activities or otherwise violating the letter or spirit of these Terms. In serious cases, we may also report wrongdoing to law enforcement or pursue legal action as appropriate.
By User: You may stop using the Services at any time. You may also delete your account by following the instructions on our website or contacting support. Termination of your account will result in disabling your access to the platform and deletion of associated data in accordance with our Privacy Policy (subject to data retention provisions stated above).
By Ivy: Ivy may suspend or terminate your access to the Services for any of the following reasons: (a) you breach any provision of these Terms; (b) you misuse the Services or engage in any activity prohibited by our Acceptable Use rules; (c) required by law enforcement or other authorities; or (d) unexpected technical or security issues or downtime. In most cases, Ivy will attempt to give you notice of termination or suspension with an explanation of the reason, but we are not obligated to do so if the circumstances (such as a court order or urgent misuse) prevent it. If your account is terminated due to a violation of these Terms or law, you are not entitled to any refunds for any subscriptions or prepaid fees, and you must immediately cease any use of the Services.
After termination, the following sections of these Terms will continue to apply to you: Ownership and Intellectual Property, Generated Code and Outputs (with respect to your rights in code already generated), Data Collection and Privacy, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive termination. Termination of this Agreement does not relieve you of any obligations to pay any outstanding fees, nor will it prejudice any rights or remedies of either party that have accrued up to the date of termination.
Copyright Infringement and DMCA Policy
Ivy respects the intellectual property rights of others and expects Users to do the same. If you believe that any content available through the Services (including Generated Code or any materials provided by Ivy or other users) infringes your copyright or other intellectual property rights, you may send us a notice requesting that the allegedly infringing content be removed or access to it disabled. For Ivy to respond effectively, your infringement notice should include:
- Identification of the copyrighted work or intellectual property you claim is being infringed. If multiple works are involved, you may provide a representative list.
- Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material (e.g., a snippet of the output code or the prompt that produced it, along with context). Please be as specific as possible about the content and where it appears.
- Your contact information, including your name, affiliation (if applicable), mailing address, telephone number, and email address, so that we can reach you regarding your claim.
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the owner of the intellectual property allegedly infringed or authorized to act on the owner’s behalf.
- Your electronic or physical signature (which can be as simple as typing your full name at the end of your notice).
Upon receipt of a valid infringement notice, Ivy will promptly investigate and, if appropriate, remove or disable access to the allegedly infringing material. We will also notify the User who provided the content (if applicable) about the claim, and if the notice is under the U.S. Digital Millennium Copyright Act (DMCA), we will follow the DMCA’s procedures, which may allow the User to send a counter-notification if they believe there has been a mistake. Ivy has the right, in its sole discretion, to terminate accounts of Users who are deemed to be repeat infringers or who repeatedly violate others’ intellectual property rights.
Notices of claimed infringement can be sent to Ivy at our designated email: legal@ivyinteractive.com (Attn: Copyright Agent), or by mail to our registered address. Please note that false claims can result in legal consequences, so ensure you have a valid claim before submitting a notice. For more details on our copyright policy or to confirm our designated agent under the DMCA or equivalent EU directives, please refer to the contact information in this Agreement or on our website.
Disclaimer of Warranties
Use at Your Own Risk. The Ivy Services, including the Platform, AI model, Generated Code, and all related content, are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied. Ivy disclaims all warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any arising from usage of trade.
Ivy makes no guarantee that the Services will be uninterrupted, error-free, or secure, or that Generated Code will be accurate, complete, secure, or free of bias or outdated information. You are solely responsible for reviewing, testing, and validating all outputs before use. Ivy shall not be responsible for any errors, omissions, or consequences arising from reliance on the Generated Code.
Some jurisdictions do not allow certain warranty exclusions. To the extent such laws apply, Ivy’s warranties are limited to the minimum permitted by law.
Limitation of Liability
To the fullest extent permitted by law, Ivy and its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of (or inability to use) the Services or any Generated Code. This includes, without limitation, any loss of profits, loss of data, business interruption, computer damage, or system failure, or the cost of substitute services, or for any conduct or content of any third party using the platform. Ivy shall not be liable for any damages or liability resulting from unauthorized access to or use of the Services, your account, or your data, or from any interruption, termination, or downtimes of the Services.
In no event shall Ivy’s total cumulative liability for all claims related to the Services exceed the amount you paid Ivy for the Services in the six (6) months immediately preceding the claim (or, if no fees have been paid, $100 USD). This limitation applies collectively to Ivy, its subsidiaries, affiliates, and their respective employees and agents. The limitations of liability in this section shall apply whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Ivy has been advised of the possibility of such damage.
Because some jurisdictions do not allow the exclusion or limitation of certain damages, in such jurisdictions Ivy’s liability shall be limited to the maximum extent permitted by law. This clause does not limit or exclude Ivy’s liability for gross negligence, intentional misconduct, or for death or personal injury caused by our negligence to the extent that law prohibits such exclusion.
Indemnification
You agree to indemnify, defend, and hold harmless Ivy Interactive AB and its officers, directors, employees, agents, partners, and licensors from and against any and all third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees and costs) that arise out of or relate to: (a) your use of the Services or any Generated Code; (b) your violation of these Terms or of any applicable law or regulation; (c) any content or data you input into the platform (including claims that your input or the AI’s output when used by you infringes or misappropriates a third party’s intellectual property or other rights); or (d) any products or applications you develop or distribute using the Generated Code, including any claims that such products cause damage to others. Ivy reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with Ivy’s defense of such claims. You agree not to settle any such matter without the prior written consent of Ivy. We will use reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification upon becoming aware of it.
Governing Law and Dispute Resolution
This Agreement and any dispute arising out of or relating to the Services or these Terms shall be governed by the laws of Sweden, without regard to its conflict of law principles. You and Ivy agree that the laws of Sweden will apply to any disputes or claims arising from these Terms or your use of the Services, and, to the extent applicable, that the applicable law includes relevant European Union laws and regulations. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
Jurisdiction: You agree that any dispute or claim arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of Sweden. The venue for resolving any such dispute shall be within the competent courts located in Sweden, and you consent to personal jurisdiction in those courts. Notwithstanding the foregoing, if you are a consumer residing in the European Union, you may be entitled to bring claims in your country of residence under EU consumer protection laws; these Terms are not intended to limit any rights you have under mandatory law.
Injunctive Relief: You acknowledge that any actual or threatened breach of the sections titled “Ownership and Intellectual Property Rights” or “Acceptable Use and Prohibited Activities” may cause irreparable harm to Ivy for which monetary damages would not be an adequate remedy. Therefore, in addition to any other remedies available, Ivy may seek injunctive or equitable relief in any jurisdiction to protect its intellectual property and confidential information or to prevent unauthorized access or use of the Services.
Miscellaneous
- Entire Agreement: These Terms (together with the Privacy Policy and any additional guidelines or terms provided for specific services or promotions) constitute the entire agreement between you and Ivy regarding the Service, and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter of these Terms.
- Changes to Terms: Ivy may update these Terms from time to time. If we make material changes, we will notify users by posting the updated Terms on our website or via the Platform interface, or by other appropriate means. The “Last Updated” date at the top will reflect the latest revisions. It is your responsibility to review any updated Terms. By continuing to use the Services after updated Terms have been posted, you agree to the changes.
- No Waiver: If Ivy fails to enforce any right or provision of these Terms, it shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Ivy.
- Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by law, and the remaining provisions of the Terms will remain in full force and effect.
- Assignment: You may not assign or transfer this Agreement (or any of your rights or obligations hereunder) without Ivy’s prior written consent. Ivy may assign this Agreement or any of its rights and obligations to an affiliate or in connection with a merger, acquisition, sale of assets, or by operation of law.
- Relationship of Parties: You and Ivy are independent contracting parties. This Agreement does not create any partnership, joint venture, employment, franchise, or agency relationship between you and Ivy. You do not have any authority to bind Ivy in any respect.
- Third-Party Services: If the Ivy platform integrates or is used in conjunction with any third-party services or libraries, your use of those third-party services may be subject to separate terms and conditions. Ivy is not responsible for third-party services or content.
- Force Majeure: Ivy shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, power failures, labour disputes, government actions, internet outages, or acts of war or terrorism. Such events may result in the temporary suspension or unavailability of the Services without entitling you to any refunds, compensation, or damages.
Contact Information
If you have any questions, concerns, or feedback regarding these Terms or the Services, please contact us:
- Email: hello@ivyinteractive.com
- Mail: Ivy Interactive AB, Åkervägen 9, 132 39 Saltsjö-Boo, Sweden
We will do our best to address your inquiry promptly. By using the Ivy Services, you acknowledge that you have read these Terms of Service and agree to abide by them. Thank you for choosing Ivy.